Voice over IP refers to a method of transmitting phone calls using the Internet or other data network, instead of using traditional phone lines. The main benefits of this technology are reduced costs and features that integrate voice and operational data.

Instead of having a phone system inside each office, a hosted solution is located centrally, typically in a hardened data-center, and connects to phones at each location using the Internet. The main advantages of such a solution are reduced costs since there is no need for a phone system at each premises, and increased reliability, since the central location has backup power, network access and other facilities to ensure maximum availability.

To use 4Voice business service you will need broadband internet access such as Business Cable, DSL, T1 Lines, Metro-Ethernet, FIOS etc. You will also need one or more Voice Over IP phones, or soft-phone applications that can run on your PC.

Yes, 4Voice Business Phone Service will let you dial 911 from your office and provide the correct address information to the 911 agency. Note that the following important restrictions apply to this service:

The address shown will be the latest address that we have on file for your business. If you relocate the office or a phone in the office without notifying 4Voice, then the address will not be updated.

911 will not work if your internet access is down or you have no power.